Symbio Holdings Limited Stock Market Press Releases and Company Profile
Revolutionises Business Telephony Pricing Model
Revolutionises Business Telephony Pricing Model

Sydney, Aug 26, 2015 AEST (ABN Newswire) - My Net Fone Limited (googlechartASX:MNF), Australia's leading provider of hosted voice and data communications services, recently announced the introduction of VoiceLink, a revolutionary business phone plan that delivers unlimited lines for a flat fee of $49 per month.

VoiceLink is the first significant departure from the traditional 'line-centered' telephony model. A replacement for ISDN and multiple landlines, VoiceLink connects a business' existing PBX via SIP trunking instead of traditional lines - making it much more scalable and cost effective. The cost savings for a business can be significant.

"VoiceLink combines the freedom to scale with the certainty of a low monthly fee. Imagine replacing an ISDN 30 costing over $1,000 per month, with a $49 VoiceLink. Now imagine the cost savings of replacing five ISDN 30s with just one VoiceLink!" said MyNetFone CEO and Co-Founder Rene Sugo. "It's the smarter, leaner and more effective way to run a telephone system within a business."

The VoiceLink service is ideally suited to businesses and enterprises that receive a high volume of inbound calls, and for seasonal or promotional business whose incoming call volume fluctuates. It provides flexible line capacity to meet changing demand without any extra line charges. The business just pays for any outgoing calls they make, phone number ranges, and a data tail with sufficient bandwidth to carry the VoiceLink SIP Trunking call traffic.

When switching to VoiceLink, businesses can retain existing phone numbers, handsets and staff extensions. The added benefit is unprecedented scalability at a significantly reduced and predictable monthly cost.

"MyNetFone has a proven track record of disrupting the Australian telecoms industry by introducing innovative services: plug & play VoIP, Virtual PBX and a Number Porting Tool. Now, VoiceLink turns the traditional market pricing model for business phone line rental on its head," Sugo explains.

Despite the dominant use of email in business communications, phones remain a critical channel for customer service in Australia. Forrester Research report 73 percent of customers have used the phone as a customer service channel. Phones are the most popular form of customer assistance with 61 percent of consumers preferring the phone, compared to email (60 percent), live chat (57 percent), online knowledge base (51 percent), and 'click-to-call' support automation (34 percent), according to a LivePerson report.

While phones and phone lines are still a core part of business, traditional pricing models are not. In the Internet age, MyNetFone proves there is no need to be tied to old paradigms dictated by traditional telcos - who continue to cash in on their traditional networks.

About Symbio Holdings Limited

MNF GroupSymbio Holdings Limited  (ASX:SYM) is a software company changing the way the world communicates.

Symbio's technology replaces old-fashioned telecom networks with software, making it faster and easier to deliver modern cloud-based communication services, unlocking endless new applications for calling, messaging and phone numbers.

Symbio is the backbone for the global cloud communication industry. Over 500 service providers - from telecom start-ups to the world's biggest software companies - rely on Symbio for the connectivity, quality and expertise they need to solve complex communication challenges.

Headquartered in Sydney, Symbio powers billions of calls and messages each year, owns networks in three countries and employs over 450 staff worldwide.

For more information about Symbio visit www.symbio.global

https://www.linkedin.com/company/symbio-global/ abnnewswire.com 


Contact

Miki Kando
Executive Assistant to CEO / CTO
T: +61 2 8008 8231
E: miki.kando@mnfgroup.limited



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